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Two-thirds of Irish consumers unsure about EU roaming rules, survey finds

Two-thirds of Irish consumers unsure about EU roaming rules, survey finds

People are being hit with phone bills of up to €700 when they come back from holidays, according to a new survey.

Switcher.ie has found two-thirds of Irish consumers are not sure about EU roaming rules, while a quarter admitted to being landed with an unexpectedly high roaming bill after a trip abroad.

99% of holidaymakers will take their phones on holiday with them this year, with one in four (42%) saying they will use their phone the same amount or more than they would at home

Eoin Clarke, Managing Director of Switcher-dot-ie, explains why leaving your data switched on in Europe can be expensive.

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"If you’re one of the many Irish consumers heading away this summer, make sure you check charges for roaming before you jet off. A quick call to your network can help you to make informed choices about your mobile use while you’re away and avoid a nasty post-holiday bill."

He added that: "If you’re travelling within the EU, make sure you understand what ‘Roam like at Home’ means for you. If you’re a talker or a texter, the rules should work out really well for you.

"However, if you’re a heavy data user, you’ll need to be careful about how you use your data in the EU to avoid excess charges - try downloading content over WiFi, rather than streaming, and turn off automatic updates for apps."

Two-thirds of Irish consumers unsure about EU roaming rules, survey finds

- Digital Desk

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