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Rise of online sales forcing retailers to rethink approach

Rise of online sales forcing retailers to rethink approach

The growth of online sales is a worrying reality for the country's retailers.

IBEC's Retail Ireland says an uplift in sales in the run-up to Christmas is hiding a decline in more traditional business.

Takings rose by 2.7% in the last three months of 2018.

Retail Ireland Director, Thomas Burke, says they have noticed a dramatic shift in shopping patterns in general.

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"Online is taking footfall from high streets and shopping centres at an increasing pace over the last number of months and that means retailers are having to work a little bit harder to draw consumers in and convince them to part with their money in-store," said Mr Burke.

He added that the competitive market is forcing the industry to rethink its approach.

There was pretty much a blanket consensus in the industry that footfall was down during the Christmas period in key shopping hot spots.

"Furthermore, there was a noticeable softening of consumer sentiment and spending in recent months which would suggest that there is a dramatic shift in shopping patterns and that consumers are now shaping their shopping patterns a little bit differently than they had in previous years."

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