A staff member in An Post is being investigated for the alleged theft of letters and small parcels.
Gardaí have confirmed they're looking into the incident in the Dublin 12 area.
A number of undelivered letters and small packages have since been found following an extensive investigation.
The packages have since been returned to customers.
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An Post has apologised to those affected and described it as a 'serious service failure'.
It's also set up a dedicated phone line for anyone affected.
Reporting by Stephanie Rohan
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